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Weatherford, TX Enhances 311 Services with Mobile App

The City of Weatherford, TX, the county seat of Parker County, TX, has further built out it’s citizen 311 constituent services by deploying a new smartphone application which allows citizens to identify and report non-emergency civic issues, such as public works, quality of life, and environmental issues. This mobile reporting platform will improve how the city delivers services to its neighborhoods.

‘Weatherford 311’ allows a user to capture a photo, video, or audio of the problem. The user then uploads the media and, along with GPS location information pulled directly from the device, submits a report directly to the appropriate department. Once a report is submitted, feedback is provided to the user based on the action taken by the department handling the report.

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Sedona, AZ Launches Mobile Civic Engagement App

Sedona, AZ, a city that straddles Coconino and Yavapai counties in the northern Verde Valley region, has launched a new smartphone application which allows citizens to identify and report non-emergency civic issues, such as public works, quality of life, and environmental issues. This mobile reporting platform will improve how Sedona delivers services to its neighborhoods.

‘Sedona Citizens Connect’ allows a user to capture a photo, video, or audio of the problem. The user then uploads the media and, along with GPS location information pulled directly from the device, submits a report directly to the appropriate department. Once a report is submitted, feedback is provided to the user based on the action taken by the department handling the report.

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4 CitySourced Customers Win 2013 Digital Cities Award

As we dive head first into 2014, it’s nice to look back and honor the great work of local government. Government Technology has honored and showcased the best and brightest public sector IT organizations. We’re pleased to announce that CitySourced was the largest represented mobile citizen engagement platform, with four CitySourced clients winning.

2013 Digital Cities Winners Announced

Image courtesy of E.REPUBLIC/DAVID KIDD

The award winners were divided into categories based on the populations served. Because the CitySourced platform scales to any size municipality, CitySourced was represented in the largest all the way down to the smallest population categories. Here are the CitySourced clients winning 2013 Digital Cities Awards:

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Happy Holidays 2013 from @CitySourced

Wishing you all a very Happy Holidays from everyone at CitySourced! 2013 has been an amazing year. In the startup up world, it feels like we’re always moving forward at 100 mph. That’s why it’s nice this time of year to gather as a team and look back at the year. We’ve got a lot to be thankful for in 2013.

CitySourced 2013 Holiday Card Photo

Here are just a few highlights and happy holidays for 2013:

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3 Ways CitySourced Gives Back to #LocalGov

From the very beginning our app has always been about helping local governments, residents, and organizations on a local level. Reporting graffiti in your neighborhood, fighting for clean air, sharing comments with your neighbors, or even just getting news updates from your local council member.

But, more than just helping our customers, we as a team are involved in our community. We care about our local community, especially as it relates to technology. Here are just a few ways we get involved.

#1 Hack for LA

Hackathons have seen a atmospheric rise in popularity inside the technology sphere. The buzz is catching on with governments and civic minded groups. Locally here in Los Angeles, it all started on National Day of Civic Hacking, in June at the Boyle Heights Youth Technology Center.

Hack for LA is a call to action for anyone in Los Angeles who wants to make an impact; anyone can get involved. Projects can address any challenge facing the community, such as platforms that address food and housing distribution for those in need.

Hack for LA

Hack for LA – June 2013

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CitySourced Mobile Version 1.6 Highlights

We’re always striving to deliver enhanced functionality and features in our mobile application. With Version 1.6 our emphasis is enriched data collection, seamless user experience, and greater communication functions. Check out these three highlights below and leave your thoughts in the comments!

#1 Configurable Forms

With Configurable Forms, you can easily build custom, dynamic forms to gather all the information needed and nothing more.
This quick video demonstrates these forms in action.

“Get rich data from your residents with smartphone app configurable  forms .” Tweet This New Feature

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Douglas County, NE Launches Mobile Citizen Service Request App

Douglas County, the most populous county in Nebraska, has launched a new smartphone application which allows citizens to identify and report non-emergency civic issues, such as public works, quality of life, and environmental issues. This mobile reporting platform brings an incredible collaboration with the Omaha Mobile App  and will improve how Douglas County delivers services to its neighborhoods.

‘Douglas County Citizen Connect’ allows a user to capture a photo, video, or audio of the problem. The user then uploads the media and, along with GPS location information pulled directly from the device, submits a report directly to the appropriate department. Once a report is submitted, feedback is provided to the user based on the action taken by the department handling the report.

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SeaTac, WA Launches “ClicknRequest” Mobile Citizen Service Request App

The City of SeaTac, WA launched a new Smartphone application which allows citizens to identify and report non-emergency civic issues, such as public works, quality of life, and environmental issues. This mobile reporting platform will improve how SeaTac delivers services to its neighborhoods.

“ClicknRequest” allows a user to capture a photo, video, or audio of the problem. The user then uploads the media and, along with GPS location information pulled directly from the device, submits a report directly to the appropriate department. Once a report is submitted, feedback is provided to the user based on the action taken by the department handling the report.

SeaTac. WA Mobile App

Using “ClicknRequest” allows the city to use technology to save time and money, while improving accountability. In addition, the application verifies that the item being reported is within the city boundaries. If there is a pothole, for instance, outside the city boundaries, the GPS tracking service from the device the sender is using will identify the location of the issue being reported and notify the sender.

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Everything Journalists Need to Know About CitySourced Mobile 311 in 90 Second Video

Our friend Lindsey Mastis over at Journalistapps.com put together an incredibly clear, concise 90 second video about our mobile 311 solution. Also, learn more about CitySourced here. Check it out!

 

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Lethbridge, AB Launches Mobile Citizen Engagement App

The City of Lethbridge, AB, the largest city in southern Alberta and Alberta’s fourth-largest city by population launched a new Smartphone application which allows citizens to identify and report non-emergency civic issues, such as public works, quality of life, and environmental issues. This mobile reporting platform will improve how Lethbridge delivers services to its residents.

Mayor Chris Spearman

Mayor Chris Spearman takes a photograph of graffiti on his smartphone at the launch of the citys new Request for Service App near the civic centre field Wednesday.
Herald photo by David Rossiter

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