Peachtree Corners logo

Peachtree Corners, GA Improves 311 Services with Mobile App

The City of Peachtree Corners used it’s annual Festival, the ‘Peachtree Corners Festival’, to announce and education the public on the launch of it’s Mobile App. Peachtree Corners’ City Council approved a 311 mobile and web application, naming it Peachtree Corners Fix-It.

The app allows citizens to easily report non-emergency civic issues such as public works, environmental hazards, and quality of life. The user can upload a photo or video of concern and mark the geographic location on the map, which is then directed towards the City Hall for quick and systematic resolution.

More >

Kingston NY Mobile App Icon

Kingston, NY Mayor Gallo to Host ‘Download Day’

Shayne Gallo, Mayor of the City of Kingston, to host ‘Download Day’ unveiling of Smartphone app that improves city quality of life. The app, built by CitySourced, allows residents to easily report quality of life issues such as park vandalism, trash and environmental hazards and for these smart reports (including photo & GPS location) to be automatically sent to City Hall for systematic and prioritized resolution. More >

Wilmington DE logo

Wilmington, DE Launches ‘Report It/Resolve It’ App

The City of Wilmington, DE launched a new Smartphone application which allows citizens to identify and report non-emergency civic issues, such as public works, quality of life, and environmental issues. This mobile reporting platform will improve how Wilmington delivers services to its neighborhoods.

“Report It/Resolve It” allows a user to capture a photo, video, or audio of the problem. The user then uploads the media and, along with GPS location information pulled directly from the device, submits a report directly to the appropriate department. Once a report is submitted, feedback is provided to the user based on the action taken by the department handling the report.

For the Public Works department, the issues are integrated directly into the Asset Management System provided by Cityworks. Using the Service Request API, the staff works to update Cityworks and all updates are automatically forward to the public.

unnamed

Society is driven by technology, so we must adapt and advance our technological abilities as well, creating a system where residents can report Public Works issues online will help us more effectively serve our community. – Mayor Williams

Using “Report It/Resolve It” allows the city to use technology to save time and money, while improving accountability. In addition, the application verifies that the item being reported is within the city boundaries. If there is a pothole, for instance, outside the city boundaries, the GPS tracking service from the device the sender is using will identify the location of the issue being reported and notify the sender.

Download App

Press Coverage

Weatherford Mobile App Icon

Weatherford, TX Enhances 311 Services with Mobile App

The City of Weatherford, TX, the county seat of Parker County, TX, has further built out it’s citizen 311 constituent services by deploying a new smartphone application which allows citizens to identify and report non-emergency civic issues, such as public works, quality of life, and environmental issues. This mobile reporting platform will improve how the city delivers services to its neighborhoods.

‘Weatherford 311’ allows a user to capture a photo, video, or audio of the problem. The user then uploads the media and, along with GPS location information pulled directly from the device, submits a report directly to the appropriate department. Once a report is submitted, feedback is provided to the user based on the action taken by the department handling the report.

More >

Sedona AZ App Icon

Sedona, AZ Launches Mobile Civic Engagement App

Sedona, AZ, a city that straddles Coconino and Yavapai counties in the northern Verde Valley region, has launched a new smartphone application which allows citizens to identify and report non-emergency civic issues, such as public works, quality of life, and environmental issues. This mobile reporting platform will improve how Sedona delivers services to its neighborhoods.

‘Sedona Citizens Connect’ allows a user to capture a photo, video, or audio of the problem. The user then uploads the media and, along with GPS location information pulled directly from the device, submits a report directly to the appropriate department. Once a report is submitted, feedback is provided to the user based on the action taken by the department handling the report.

More >

4 CitySourced Customers Win 2013 Digital Cities Award

As we dive head first into 2014, it’s nice to look back and honor the great work of local government. Government Technology has honored and showcased the best and brightest public sector IT organizations. We’re pleased to announce that CitySourced was the largest represented mobile citizen engagement platform, with four CitySourced clients winning.

2013 Digital Cities Winners Announced

Image courtesy of E.REPUBLIC/DAVID KIDD

The award winners were divided into categories based on the populations served. Because the CitySourced platform scales to any size municipality, CitySourced was represented in the largest all the way down to the smallest population categories. Here are the CitySourced clients winning 2013 Digital Cities Awards:

More >

Happy Holidays 2013 from @CitySourced

Wishing you all a very Happy Holidays from everyone at CitySourced! 2013 has been an amazing year. In the startup up world, it feels like we’re always moving forward at 100 mph. That’s why it’s nice this time of year to gather as a team and look back at the year. We’ve got a lot to be thankful for in 2013.

CitySourced 2013 Holiday Card Photo

Here are just a few highlights and happy holidays for 2013:

More >

3 Ways CitySourced Gives Back to #LocalGov

From the very beginning our app has always been about helping local governments, residents, and organizations on a local level. Reporting graffiti in your neighborhood, fighting for clean air, sharing comments with your neighbors, or even just getting news updates from your local council member.

But, more than just helping our customers, we as a team are involved in our community. We care about our local community, especially as it relates to technology. Here are just a few ways we get involved.

#1 Hack for LA

Hackathons have seen a atmospheric rise in popularity inside the technology sphere. The buzz is catching on with governments and civic minded groups. Locally here in Los Angeles, it all started on National Day of Civic Hacking, in June at the Boyle Heights Youth Technology Center.

Hack for LA is a call to action for anyone in Los Angeles who wants to make an impact; anyone can get involved. Projects can address any challenge facing the community, such as platforms that address food and housing distribution for those in need.

Hack for LA

Hack for LA – June 2013

More >

CitySourced Mobile Version 1.6 Highlights

We’re always striving to deliver enhanced functionality and features in our mobile application. With Version 1.6 our emphasis is enriched data collection, seamless user experience, and greater communication functions. Check out these three highlights below and leave your thoughts in the comments!

#1 Configurable Forms

With Configurable Forms, you can easily build custom, dynamic forms to gather all the information needed and nothing more.
This quick video demonstrates these forms in action.

“Get rich data from your residents with smartphone app configurable  forms .” Tweet This New Feature

More >

CitySourced - Logo - Shield - No Shadow - 114

Douglas County, NE Launches Mobile Citizen Service Request App

Douglas County, the most populous county in Nebraska, has launched a new smartphone application which allows citizens to identify and report non-emergency civic issues, such as public works, quality of life, and environmental issues. This mobile reporting platform brings an incredible collaboration with the Omaha Mobile App  and will improve how Douglas County delivers services to its neighborhoods.

‘Douglas County Citizen Connect’ allows a user to capture a photo, video, or audio of the problem. The user then uploads the media and, along with GPS location information pulled directly from the device, submits a report directly to the appropriate department. Once a report is submitted, feedback is provided to the user based on the action taken by the department handling the report.

More >