andrew

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Columbia County Government Unveils “Citizen Reporter”

Columbia County, GA – The Columbia County Board of Commissioners is proud to announce the launching of a new smart phone application that will allow citizens to snap and submit photos, video and audio files of potholes, illegal dumping, deceased animals, and any other issues that Columbia County needs to address. During a press event on Tuesday, experts from the Columbia County Geographic Information Systems (GIS) Department will provide a live overview of how the system works and the EOC and 3-1-1 staff will conduct a live demonstration from the field to the 3-1-1 Center to show how fast and easy it is to report a problem.

Columbia County Citizen Reporter App Splashscreen

“In government, you can’t wait for people to come to you – you need to give residents the tools to empower themselves in the most convenient way” said Commission Chairman Ron C. Cross.  “This real time mobile application will allow our citizens to identify public safety and quality of life issues and report them to the county for quick resolution.”

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Longview, TX Launches CitySend Mobile 311 App

Longview, TX residents now have a more high-tech way of reporting potholes, dead animals, sewer leaks or other problems to the local overnment. Residents with smartphones can get a new mobile app called “CitySend“ to inform public works officials of their public issues. The mobile app, unveiled by Longview GIS Manager Justin Cure, allows users to take photos, record video and audio of a problem, and automatically provide GPS coordinates. After the report is submitted, users can track all reported problems on a map as well.

 

Longview, TX CitySend Screenshot

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Behind-the-Scenes: CitySourced “Honolulu 311″ Press Launch

What does it feel like to be a municipal employee and deploy a mobile application that will engage the public? The following is a behind-the-scenes account from our deployment of the ‘Honolulu 311′ app for the City and County of Honolulu. The press, citizens, and internal municipal employees get a big a win. Take look at how the day unfolds. Note: The following is a first hand account of a CitySourced deployment as shared by City and County of Honolulu government workers. Minor corrections and adjustments have been made for publication purposes.

6:15am Live TV Debut

City and County of Honolulu CIO, Gordon Bruce, and Deputy Director, Forest Frizzell, go live on ABC News Channel 4 to introduce the Honolulu 311 app.

Honolulu IT Staff on ABC Newscast

Honolulu IT Staff on ABC Newscast (Click to Play)

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Mayor Carlisle Announces ‘Honolulu 311′ Smartphone Reporting System

(Jan. 31, 2012)— City and County of Honolulu Mayor Peter Carlisle today announced the launch of “Honolulu 311,” a new system through which the public may use personal smart phones to report abandoned vehicles, broken street lights, illegal dumping and other issues. CitySourced developed and launched the mobile app for Honolulu.

Carlisle also announced that three fellows from the nonprofit Code for America organization have joined the City for five weeks to help us better connect with the public.

“The Honolulu 311 system will help Honolulu become a lean, clean, smart city through the use of technology,” Carlisle said. “This is one of the goals this administration had envisioned to make city government more user-friendly.”

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Crowdsource Your Government

By: Jason Kiesel

Governments are striving to accomplish more with fewer resources. Additionally, citizens are looking for governments to embrace the gov 2.0 movement, to become more transparent with allocated resources, and to increase communication and feedback. It is a lofty goal, but one that we feel that will increase the effectiveness of government, while also improving citizens’ experience. More >

CitySourced wins GovFresh 2011 Awards

GovFresh Awards 2011

GovFresh recently completed its 2011 GovFresh Awards and CitySourced won Best Civic Start-up and tied for App of the Year. The awards showcase all of the city and local leadership and great civic technology work that’s been developed throughout the year. The GFAs strive to highlight the best and brightest, help better connect citizens with government, provide city and local governments better visibility to into best practices and emerging technology, and create a general conversation around how government and citizens can make government great.
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Harford County, Maryland Launches App

Harford County residents now have a more high-tech way of reporting potholes, dead animals, flooding or other problems to the county government. Residents with smartphones can get a new mobile app called “Harford County Connect” to inform county officials of their public issues. The mobile app, unveiled by Harford County Executive David Craig, allows users to take photos, record video and audio of a problem, and automatically provide GPS coordinates. After the report is submitted, users can track all reported problems on a map as well.

 Harford County Connect

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Custom CitySourced Facebook Widgets

Note: This Article will not be maintained or updated. For the most up to date instructions see our Knowledge Base Article

 

In addition to our mobile apps and web forms, CitySourced customers can create a custom Facebook App to allow citizens to report new issues directly from Facebook. This how-to tutorial provides a step-by-step guide to create a tab on a Facebook page for reporting new issues directly within Facebook. Follow this easy three step process to create your own version.

CitySourced Facebook App

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5 Awesome New CitySourced Features

Version 1.4 of our CitySourced app is now live for Android and iPhone! This is a major revision with tons of new features, many of which were in direct response to customer input. In addition to the many new features, the entire app received an upgrade under the hood, making CitySourced faster and more stable. Here are 5 top new features:

 CitySourced v1.4 App Home Screen

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Web and Digital Government Achievement Awards 2011

SACRAMENTO, CA e.Republic’s Center for Digital Government has announced the 2011 winners of its annual Best of the Web and Digital Government Achievement Awards.

In its 16th year, Best of the Web (BOW) recognizes outstanding government portals and websites based on innovation, functionality and efficiency. “The goal of every government website is to provide online services and information to constituents,” said Cathilea Robinett, executive director of the Center for Digital Government. Corpus Christi’s Mobile CC, powered by CitySourced, was recognized as a leader in Government-to-Citizen City Government Category. 
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