Clients
City of Kamloops, BC Launches “myKamloops” Mobile App
May 11th
Kamloops, BC – The City of Kamloops is excited to announce the launch of its first mobile application with the new “myKamloops” app. This free app, developed by CitySourced, is intended to act as a Report A Problem channel, allowing residents to report civic issues of concern, whether it be graffiti, potholes, fallen trees, overflowing garbage cans, obscured or fallen signs, or any similar issue.
myKamloops Screenshot
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Adelaide Australia Launches “Report It” Smartphone App to Serve 1.2 Million Residents
Apr 23rd
Los Angeles, CA – Adelaide City Council is expanding its range of free Apps, with ‘Adelaide Report It’ as the latest mobile phone application to be released. The new app allows users to take a photo of potholes, graffiti and other maintenance issues in the city and submit it to the Council’s Customer Service Centre – all from the convenience of their mobile phone.
“Council and our staff work hard to make sure our city is well maintained and safe for everyone to enjoy. By adding this new facility, we hope that people will find it a quick and easy way to report issues or incidents to our customer service team,” – Lord Mayor Stephen Yarwood
Columbia County Government Unveils “Citizen Reporter”
Feb 21st
Columbia County, GA – The Columbia County Board of Commissioners is proud to announce the launching of a new smart phone application that will allow citizens to snap and submit photos, video and audio files of potholes, illegal dumping, deceased animals, and any other issues that Columbia County needs to address. During a press event on Tuesday, experts from the Columbia County Geographic Information Systems (GIS) Department will provide a live overview of how the system works and the EOC and 3-1-1 staff will conduct a live demonstration from the field to the 3-1-1 Center to show how fast and easy it is to report a problem.
“In government, you can’t wait for people to come to you – you need to give residents the tools to empower themselves in the most convenient way” said Commission Chairman Ron C. Cross. “This real time mobile application will allow our citizens to identify public safety and quality of life issues and report them to the county for quick resolution.”
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Longview, TX Launches CitySend Mobile 311 App
Feb 17th
Longview, TX residents now have a more high-tech way of reporting potholes, dead animals, sewer leaks or other problems to the local overnment. Residents with smartphones can get a new mobile app called “CitySend“ to inform public works officials of their public issues. The mobile app, unveiled by Longview GIS Manager Justin Cure, allows users to take photos, record video and audio of a problem, and automatically provide GPS coordinates. After the report is submitted into the Longview’s Cityworks Work Order Management System, users can track all reported problems on a map as well.
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Behind-the-Scenes: CitySourced “Honolulu 311″ Press Launch
Feb 14th
What does it feel like to be a municipal employee and deploy a mobile application that will engage the public? The following is a behind-the-scenes account from our deployment of the ‘Honolulu 311′ app for the City and County of Honolulu. The press, citizens, and internal municipal employees get a big a win. Take look at how the day unfolds. Note: The following is a first hand account of a CitySourced deployment as shared by City and County of Honolulu government workers. Minor corrections and adjustments have been made for publication purposes.
6:15am Live TV Debut
City and County of Honolulu CIO, Gordon Bruce, and Deputy Director, Forest Frizzell, go live on ABC News Channel 4 to introduce the Honolulu 311 app.
Honolulu IT Staff on ABC Newscast (Click to Play)
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Mayor Carlisle Announces ‘Honolulu 311′ Smartphone Reporting System
Jan 31st
(Jan. 31, 2012)— City and County of Honolulu Mayor Peter Carlisle today announced the launch of “Honolulu 311,” a new system through which the public may use personal smart phones to report abandoned vehicles, broken street lights, illegal dumping and other issues. CitySourced developed and launched the mobile app for Honolulu.
Carlisle also announced that three fellows from the nonprofit Code for America organization have joined the City for five weeks to help us better connect with the public.
“The Honolulu 311 system will help Honolulu become a lean, clean, smart city through the use of technology,” Carlisle said. “This is one of the goals this administration had envisioned to make city government more user-friendly.”
Harford County, Maryland Launches App
Nov 23rd
Harford County residents now have a more high-tech way of reporting potholes, dead animals, flooding or other problems to the county government. Residents with smartphones can get a new mobile app called “Harford County Connect” to inform county officials of their public issues. The mobile app, unveiled by Harford County Executive David Craig, allows users to take photos, record video and audio of a problem, and automatically provide GPS coordinates. After the report is submitted, users can track all reported problems on a map as well.
Web and Digital Government Achievement Awards 2011
Oct 27th
SACRAMENTO, CA e.Republic’s Center for Digital Government has announced the 2011 winners of its annual Best of the Web and Digital Government Achievement Awards.
In its 16th year, Best of the Web (BOW) recognizes outstanding government portals and websites based on innovation, functionality and efficiency. “The goal of every government website is to provide online services and information to constituents,” said Cathilea Robinett, executive director of the Center for Digital Government. Corpus Christi’s Mobile CC, powered by CitySourced, was recognized as a leader in Government-to-Citizen City Government Category.
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