Archive for February, 2012
Generating Citizen Engagement with Multi-Channel Communication
Feb 25th
Note: This article by Susan Cable originally appeared in the February 2012 of American City and County
Access to government drives engagement. The more opportunities residents have to participate in civic activities and discussions, and the more channels available through which they may participate, the better connected they will be to their government agencies and representatives.
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CitySourced v1.4 Live in Blackberry App World
Feb 23rd
Version 1.4 of our CitySourced Blackberry App is now live and available for download from the App World store! This update greatly improves on the previous BlackBerry experience as well as bringing the BlackBerry app to feature parity with Android and iPhone.
Columbia County Government Unveils “Citizen Reporter”
Feb 21st
Columbia County, GA – The Columbia County Board of Commissioners is proud to announce the launching of a new smart phone application that will allow citizens to snap and submit photos, video and audio files of potholes, illegal dumping, deceased animals, and any other issues that Columbia County needs to address. During a press event on Tuesday, experts from the Columbia County Geographic Information Systems (GIS) Department will provide a live overview of how the system works and the EOC and 3-1-1 staff will conduct a live demonstration from the field to the 3-1-1 Center to show how fast and easy it is to report a problem.
“In government, you can’t wait for people to come to you – you need to give residents the tools to empower themselves in the most convenient way” said Commission Chairman Ron C. Cross. “This real time mobile application will allow our citizens to identify public safety and quality of life issues and report them to the county for quick resolution.”
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Longview, TX Launches CitySend Mobile 311 App
Feb 17th
Longview, TX residents now have a more high-tech way of reporting potholes, dead animals, sewer leaks or other problems to the local overnment. Residents with smartphones can get a new mobile app called “CitySend“ to inform public works officials of their public issues. The mobile app, unveiled by Longview GIS Manager Justin Cure, allows users to take photos, record video and audio of a problem, and automatically provide GPS coordinates. After the report is submitted into the Longview’s Cityworks Work Order Management System, users can track all reported problems on a map as well.
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Behind-the-Scenes: CitySourced “Honolulu 311″ Press Launch
Feb 14th
What does it feel like to be a municipal employee and deploy a mobile application that will engage the public? The following is a behind-the-scenes account from our deployment of the ‘Honolulu 311′ app for the City and County of Honolulu. The press, citizens, and internal municipal employees get a big a win. Take look at how the day unfolds. Note: The following is a first hand account of a CitySourced deployment as shared by City and County of Honolulu government workers. Minor corrections and adjustments have been made for publication purposes.
6:15am Live TV Debut
City and County of Honolulu CIO, Gordon Bruce, and Deputy Director, Forest Frizzell, go live on ABC News Channel 4 to introduce the Honolulu 311 app.
Honolulu IT Staff on ABC Newscast (Click to Play)