City of Kamloops, BC Launches “myKamloops” Mobile App
May 11th
Kamloops, BC – The City of Kamloops is excited to announce the launch of its first mobile application with the new “myKamloops” app. This free app, developed by CitySourced, is intended to act as a Report A Problem channel, allowing residents to report civic issues of concern, whether it be graffiti, potholes, fallen trees, overflowing garbage cans, obscured or fallen signs, or any similar issue.
myKamloops Screenshot
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Adelaide Australia Launches “Report It” Smartphone App to Serve 1.2 Million Residents
Apr 23rd
Los Angeles, CA – Adelaide City Council is expanding its range of free Apps, with ‘Adelaide Report It’ as the latest mobile phone application to be released. The new app allows users to take a photo of potholes, graffiti and other maintenance issues in the city and submit it to the Council’s Customer Service Centre – all from the convenience of their mobile phone.
“Council and our staff work hard to make sure our city is well maintained and safe for everyone to enjoy. By adding this new facility, we hope that people will find it a quick and easy way to report issues or incidents to our customer service team,” – Lord Mayor Stephen Yarwood
5 Social Media Tips to Promote Your #Gov 2.0 Mobile App
Mar 7th
People and organizations are flocking to social media. Governments are no different. These channels are perfect opportunities to promote your mobile app solution.
Note: This will be much more effective if you have a dedicated landing page with instructions to download your app. CitySourced has assets and copy which we can provide you in building out your web page. Contact us for specific information.
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What Type of Local Government Superhero Are You?
Mar 3rd
By: Shannon Donelson
As a kid I always loved watching superhero cartoons. One of my favorites, was Captain Planet. I thought it was so cool how he saved the environment from all of the polluting bad guys of the world.
We see things around our city every day that we don’t like, whether it’s graffiti in our neighborhood, a pothole, or trash. Wouldn’t it be great if we could be the superhero of our town or city?
If You Could be a Local Government Superhero, What Would You Call Yourself?
I would be, Graffiti Girl - defending our neighborhoods from being defaced by spray paint. Luckily for each of us, we can all be local superheroes. Check out this video below:
So download the app, get out there, and be a superhero! Download the CitySourced app for your smartphone. It’s currently available on iPhone, Android, Blackberry and Windows Phone 7!
Note: This article was originally featured on Govloop.
Author Info: Shannon Donelson is a Client Engagement Specialist at GovLoop, the largest online government niche social network.
Generating Citizen Engagement with Multi-Channel Communication
Feb 25th
Note: This article by Susan Cable originally appeared in the February 2012 of American City and County
Access to government drives engagement. The more opportunities residents have to participate in civic activities and discussions, and the more channels available through which they may participate, the better connected they will be to their government agencies and representatives.
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CitySourced v1.4 Live in Blackberry App World
Feb 23rd
Version 1.4 of our CitySourced Blackberry App is now live and available for download from the App World store! This update greatly improves on the previous BlackBerry experience as well as bringing the BlackBerry app to feature parity with Android and iPhone.
Columbia County Government Unveils “Citizen Reporter”
Feb 21st
Columbia County, GA – The Columbia County Board of Commissioners is proud to announce the launching of a new smart phone application that will allow citizens to snap and submit photos, video and audio files of potholes, illegal dumping, deceased animals, and any other issues that Columbia County needs to address. During a press event on Tuesday, experts from the Columbia County Geographic Information Systems (GIS) Department will provide a live overview of how the system works and the EOC and 3-1-1 staff will conduct a live demonstration from the field to the 3-1-1 Center to show how fast and easy it is to report a problem.
“In government, you can’t wait for people to come to you – you need to give residents the tools to empower themselves in the most convenient way” said Commission Chairman Ron C. Cross. “This real time mobile application will allow our citizens to identify public safety and quality of life issues and report them to the county for quick resolution.”
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Longview, TX Launches CitySend Mobile 311 App
Feb 17th
Longview, TX residents now have a more high-tech way of reporting potholes, dead animals, sewer leaks or other problems to the local overnment. Residents with smartphones can get a new mobile app called “CitySend“ to inform public works officials of their public issues. The mobile app, unveiled by Longview GIS Manager Justin Cure, allows users to take photos, record video and audio of a problem, and automatically provide GPS coordinates. After the report is submitted into the Longview’s Cityworks Work Order Management System, users can track all reported problems on a map as well.
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Behind-the-Scenes: CitySourced “Honolulu 311″ Press Launch
Feb 14th
What does it feel like to be a municipal employee and deploy a mobile application that will engage the public? The following is a behind-the-scenes account from our deployment of the ‘Honolulu 311′ app for the City and County of Honolulu. The press, citizens, and internal municipal employees get a big a win. Take look at how the day unfolds. Note: The following is a first hand account of a CitySourced deployment as shared by City and County of Honolulu government workers. Minor corrections and adjustments have been made for publication purposes.
6:15am Live TV Debut
City and County of Honolulu CIO, Gordon Bruce, and Deputy Director, Forest Frizzell, go live on ABC News Channel 4 to introduce the Honolulu 311 app.
Honolulu IT Staff on ABC Newscast (Click to Play)
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Mayor Carlisle Announces ‘Honolulu 311′ Smartphone Reporting System
Jan 31st
(Jan. 31, 2012)— City and County of Honolulu Mayor Peter Carlisle today announced the launch of “Honolulu 311,” a new system through which the public may use personal smart phones to report abandoned vehicles, broken street lights, illegal dumping and other issues. CitySourced developed and launched the mobile app for Honolulu.
Carlisle also announced that three fellows from the nonprofit Code for America organization have joined the City for five weeks to help us better connect with the public.
“The Honolulu 311 system will help Honolulu become a lean, clean, smart city through the use of technology,” Carlisle said. “This is one of the goals this administration had envisioned to make city government more user-friendly.”