Posts tagged reporting
Longview, TX Launches CitySend Mobile 311 App
Feb 17th
Longview, TX residents now have a more high-tech way of reporting potholes, dead animals, sewer leaks or other problems to the local overnment. Residents with smartphones can get a new mobile app called “CitySend“ to inform public works officials of their public issues. The mobile app, unveiled by Longview GIS Manager Justin Cure, allows users to take photos, record video and audio of a problem, and automatically provide GPS coordinates. After the report is submitted, users can track all reported problems on a map as well.
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CitySourced wins GovFresh 2011 Awards
Dec 21st
GovFresh recently completed its 2011 GovFresh Awards and CitySourced won Best Civic Start-up and tied for App of the Year. The awards showcase all of the city and local leadership and great civic technology work that’s been developed throughout the year. The GFAs strive to highlight the best and brightest, help better connect citizens with government, provide city and local governments better visibility to into best practices and emerging technology, and create a general conversation around how government and citizens can make government great.
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Custom CitySourced Facebook Widgets
Nov 14th
Note: This Article will not be maintained or updated. For the most up to date instructions see our Knowledge Base Article.
In addition to our mobile apps and web forms, CitySourced customers can create a custom Facebook App to allow citizens to report new issues directly from Facebook. This how-to tutorial provides a step-by-step guide to create a tab on a Facebook page for reporting new issues directly within Facebook. Follow this easy three step process to create your own version.
Web and Digital Government Achievement Awards 2011
Oct 27th
SACRAMENTO, CA e.Republic’s Center for Digital Government has announced the 2011 winners of its annual Best of the Web and Digital Government Achievement Awards.
In its 16th year, Best of the Web (BOW) recognizes outstanding government portals and websites based on innovation, functionality and efficiency. “The goal of every government website is to provide online services and information to constituents,” said Cathilea Robinett, executive director of the Center for Digital Government. Corpus Christi’s Mobile CC, powered by CitySourced, was recognized as a leader in Government-to-Citizen City Government Category.
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CitySourced Reporting Is Now Live!
Dec 28th
We at CitySourced are constant looking to improve our product offerings, and we’re happy to announce today that we’re going live with a new suite of reporting tools geared exclusively to our customers. We’ve been collecting data with our smartphone applications (available on iPhone, Android, Blackberry and Windows Phone 7) for over a year now, and it’s been starting to pile up. Now our customers can make use of this data and gain valuable insights into their workflow. With the new reporting application, our customers can now see:
- Total Reports by Date (Annual, Quarter, Month, Day)
- Total Reports by Report Type (Pothole, Graffiti, Street Light, etc.)
- Total Reports by Device Type (iPhone, Android, WP7, etc.)
- Total Reports by Device OS (iPhone 3.0, 3.1.2, Android 2.0, etc.)
- Total Reports by Status Type (Submitted, Received, Closed, etc.)
- Average Time to Close a Report
- Shortest Time to Close a Report
- Longest Time to Close a Report
All of these reports can also be broken down based on time period (ex: All reports from last 120 days, broken down by month or day). And, of course, all of the reports can be viewed on a map, giving a much needed geographical context.
We’ve implemented this solution on top of Azure in partnership with Microsoft. All of the reporting data will be stored in Azure Tables (for virtually infinite scalability) and the reports are batched processed by a Worker Role running in the Azure Cloud.
With the new Reporting application, our customers are now better equipped to analyze the data we’ve been collecting for them. Better analysis equals better decision making for both existing and future policy making. Better decision making will result in better quality of life for the residents of our customers. It’s a win-win for everyone involved. One can only imagine the possibilities: isolate gang movement and potential turf wars with graffiti analysis; locate infrastructure issues by seeing what streets are flooded most often; identify traffic and road usage by looking at potholes. The possibilities are truly endless!
If you’d like to see how these reports look and work, our sales team will be happy to drive you through an online demo. Feel free to contact them!